Swapping Policies
CLOTHING SWAPS for store credit are done by appointment ONLY. Please call to schedule an appointment - (909) 335-3686.
Non-clothing items may be dropped off anytime without an appointment.
We try our best to process swaps within two business days of items being dropped off. We will go through your items and issue you store credit for the merchandise we accept and call you with your store credit total. You may begin using your store credit the day it is issued. Store credit never expires.
When your appointment in scheduled, we will let you know what season we are accepting.
ONE large kitchen size trash bag (or equivalent amount) of children's clothing is accepted per appointment. There is no limit to the amount of non-clothing items that can be dropped off.
-- All items must be in “Ready to Sell” condition. Please...
- wipe clean toys and baby gear
- wash all clothing
- neatly fold or lay clothing flat
- keep outfits together-- Toys that require batteries MUST come with them so that we can be sure that they work.
-- We will return or donate (upon your request to other non-profit organizations) any items we feel we cannot resell, such items may have:
- rips, tears, or stains
- warn or faded areas
- broken zippers / missing buttons
- non-contemporary style
- smoke, pet or other smells
- incomplete toys / accessories-- Following our swapping guidelines will help ensure you make the most out of your appointment. If you have any specific questions, please don't hesitate to give us a call. 909-335-3686
